The right to return the goods gives you the opportunity to try Fibami without worrying that it might not fit.
- After receiving the order, the buyer has the right to withdraw from the contract concluded in the e-shop within 14 days.
- In order to use the 14-day right of return, the ordered goods must not be used in any other way than is necessary to make sure of the nature, characteristics and functioning of the goods in a way that is allowed for testing of the goods in a physical store.
- In order to return the goods you have to write an email to info@fibami.com hiljemalt 14 päeva jooksul kauba kättesaamisest. Kirja tuleb lisada with adding the order number and the reason for returning in the email.
- The cost of the return of the goods is covered by the buyer, unless the reason for the return lies in the fact that the product to be returned does not correspond to the one ordered (e.g. a wrong or defective product). Send the parcel to Peetri Selveri pakiautomaati (Itella SmartPost, Omniva või DPD) numbrile +372 55641354. Palun hoia alles saatmist tõendav dokument, sest kahjuks on juhtunud, et kauba vedaja poolt on pakid läinud kaduma.
- The money for the returned goods is transferred to the customer's account within 14 days after receiving the returned goods. The returned goods must be unused, undamaged, clean and with tags attached, which are undamaged.
- The online store can refuse pay the refund until the goods that are the subject of the contract have been received.